%0 Journal Article
%A Wang, Kuo-Hsiung
%A Chen, Sheau-Chyi
%A Ke, Jau-Chuan
%T Maximum likelihood estimates and confidence intervals of an M/M/R/N queue with balking and heterogeneous servers
%J RAIRO - Operations Research - Recherche Opérationnelle
%D 2004
%P 227-241
%V 38
%N 3
%I EDP-Sciences
%U http://archive.numdam.org/articles/10.1051/ro:2004021/
%R 10.1051/ro:2004021
%G en
%F RO_2004__38_3_227_0