TY  - JOUR
AU  - Wang, Kuo-Hsiung
AU  - Chen, Sheau-Chyi
AU  - Ke, Jau-Chuan
TI  - Maximum likelihood estimates and confidence intervals of an M/M/R/N queue with balking and heterogeneous servers
JO  - RAIRO - Operations Research - Recherche Opérationnelle
PY  - 2004
SP  - 227
EP  - 241
VL  - 38
IS  - 3
PB  - EDP-Sciences
UR  - http://archive.numdam.org/articles/10.1051/ro:2004021/
DO  - 10.1051/ro:2004021
LA  - en
ID  - RO_2004__38_3_227_0
ER  -