@article{RO_2011__45_1_17_0,
     author = {Haviv, Moshe and Zlotnikov, Rita},
     title = {Computational schemes for two exponential servers where the first has a finite buffer},
     journal = {RAIRO - Operations Research - Recherche Op\'erationnelle},
     pages = {17--36},
     publisher = {EDP-Sciences},
     volume = {45},
     number = {1},
     year = {2011},
     doi = {10.1051/ro/2011101},
     zbl = {1237.60071},
     mrnumber = {3599268},
     language = {en},
     url = {http://archive.numdam.org/articles/10.1051/ro/2011101/}
}