@article{RO_2015__49_3_435_0,
     author = {Alrefaei, Mahmoud H. and Diabat, Ali},
     title = {Modelling and optimization of outpatient appointment scheduling},
     journal = {RAIRO - Operations Research - Recherche Op\'erationnelle},
     pages = {435--450},
     publisher = {EDP-Sciences},
     volume = {49},
     number = {3},
     year = {2015},
     doi = {10.1051/ro/2014041},
     mrnumber = {3349128},
     zbl = {1322.90040},
     language = {en},
     url = {http://archive.numdam.org/articles/10.1051/ro/2014041/}
}