%0 Journal Article %A Alrefaei, Mahmoud H. %A Diabat, Ali %T Modelling and optimization of outpatient appointment scheduling %J RAIRO - Operations Research - Recherche Opérationnelle %D 2015 %P 435-450 %V 49 %N 3 %I EDP-Sciences %U http://archive.numdam.org/articles/10.1051/ro/2014041/ %R 10.1051/ro/2014041 %G en %F RO_2015__49_3_435_0