@article{RO_2016__50_4-5_909_0,
     author = {Zadeh, Abdolrahim Badamchi},
     title = {Reneging in a batch arrival two phases queue with random feedback and {Coxian-2} vacation},
     journal = {RAIRO - Operations Research - Recherche Op\'erationnelle},
     pages = {909--920},
     publisher = {EDP-Sciences},
     volume = {50},
     number = {4-5},
     year = {2016},
     doi = {10.1051/ro/2016001},
     zbl = {1353.90047},
     mrnumber = {3570538},
     language = {en},
     url = {http://archive.numdam.org/articles/10.1051/ro/2016001/}
}