@article{RO_2017__51_2_343_0,
     author = {Goswami, V. and Mund, G. B.},
     title = {Computational analysis of multi-server discrete-time queueing system with balking, reneging and synchronous vacations},
     journal = {RAIRO - Operations Research - Recherche Op\'erationnelle},
     pages = {343--358},
     publisher = {EDP-Sciences},
     volume = {51},
     number = {2},
     year = {2017},
     doi = {10.1051/ro/2016025},
     mrnumber = {3619708},
     zbl = {1367.60111},
     language = {en},
     url = {http://archive.numdam.org/articles/10.1051/ro/2016025/}
}