@article{RO_2017__51_2_417_0,
     author = {Jain, Madhu},
     title = {Priority queue with batch arrival, balking, threshold recovery, unreliable server and optimal service},
     journal = {RAIRO - Operations Research - Recherche Op\'erationnelle},
     pages = {417--432},
     publisher = {EDP-Sciences},
     volume = {51},
     number = {2},
     year = {2017},
     doi = {10.1051/ro/2016032},
     mrnumber = {3657432},
     zbl = {1367.60113},
     language = {en},
     url = {http://archive.numdam.org/articles/10.1051/ro/2016032/}
}