%0 Journal Article
%A Sudhesh, R.
%A Azhagappan, A.
%A Dharmaraja, S.
%T Transient analysis of M/M/1 queue with working vacation, heterogeneous service and customers’ impatience
%J RAIRO - Operations Research - Recherche Opérationnelle
%D 2017
%P 591-606
%V 51
%N 3
%I EDP-Sciences
%U http://archive.numdam.org/articles/10.1051/ro/2016046/
%R 10.1051/ro/2016046
%G en
%F RO_2017__51_3_591_0