TY  - JOUR
AU  - Sudhesh, R.
AU  - Azhagappan, A.
AU  - Dharmaraja, S.
TI  - Transient analysis of M/M/1 queue with working vacation, heterogeneous service and customers’ impatience
JO  - RAIRO - Operations Research - Recherche Opérationnelle
PY  - 2017
SP  - 591
EP  - 606
VL  - 51
IS  - 3
PB  - EDP-Sciences
UR  - http://archive.numdam.org/articles/10.1051/ro/2016046/
DO  - 10.1051/ro/2016046
LA  - en
ID  - RO_2017__51_3_591_0
ER  -