@article{RO_2019__53_2_415_0,
     author = {Madheswari, S. Pavai and Krishna Kumar, B. and Suganthi, P.},
     title = {Analysis of {M/G/1} retrial queues with second optional service and customer balking under two types of {Bernoulli} vacation schedule},
     journal = {RAIRO - Operations Research - Recherche Op\'erationnelle},
     pages = {415--443},
     publisher = {EDP-Sciences},
     volume = {53},
     number = {2},
     year = {2019},
     doi = {10.1051/ro/2017029},
     zbl = {1423.60143},
     language = {en},
     url = {http://archive.numdam.org/articles/10.1051/ro/2017029/}
}