@article{RO_2020__54_3_615_0,
     author = {Sun, Wei and Li, Shiyong and Tian, Naishuo},
     title = {Comparisons of customer behavior in {Markovian} queues with vacation policies and geometric abandonments},
     journal = {RAIRO - Operations Research - Recherche Op\'erationnelle},
     pages = {615--636},
     publisher = {EDP-Sciences},
     volume = {54},
     number = {3},
     year = {2020},
     doi = {10.1051/ro/2019023},
     mrnumber = {4075321},
     zbl = {1437.90059},
     language = {en},
     url = {http://archive.numdam.org/articles/10.1051/ro/2019023/}
}