@article{RO_2020__54_3_815_0,
     author = {Zhang, Mian and Gao, Shan},
     title = {The disasters queue with working breakdowns and impatient customers},
     journal = {RAIRO - Operations Research - Recherche Op\'erationnelle},
     pages = {815--825},
     publisher = {EDP-Sciences},
     volume = {54},
     number = {3},
     year = {2020},
     doi = {10.1051/ro/2019036},
     mrnumber = {4076761},
     zbl = {1437.90063},
     language = {en},
     url = {http://archive.numdam.org/articles/10.1051/ro/2019036/}
}