An approximate analysis of the D/M/1 queue with deterministic customer impatience

Cosmetatos, George P.; Prastacos, Gregory P.

RAIRO - Operations Research - Recherche Opérationnelle, Volume 19 (1985) p. 133-142

Some approximate equilibrium results for the $E_k/M/r$ no-queue system

Cosmetatos, George P.

RAIRO - Operations Research - Recherche Opérationnelle, Volume 11 (1977) p. 355-361